Privacy Policy

1. Introduction

AudioHawg is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, create an account, purchase digital products, or contact us through the site.

2. Information We Collect

We may collect the following types of information:

• First name and last name
• Email address
• Phone number
• Billing address, city, state, and zip code
• Login activity such as last login time and IP address
• Purchase history, order records, and download activity
• Messages submitted through the contact form
• Technical and security-related information used to protect the site

3. How We Use Your Information

AudioHawg may use collected information to:

• Create and manage your customer account
• Verify your email address and secure access to your account
• Process purchases and maintain order records
• Provide access to digital downloads you have purchased
• Send purchase confirmations, account notices, and password-related security alerts
• Respond to support requests and general inquiries
• Improve website functionality, usability, and security
• Prevent fraud, abuse, unauthorized access, and misuse of the site

4. Payments

Payments are processed through third-party payment providers such as PayPal. AudioHawg does not store full payment card information on its own servers. Payment-related information is subject to the policies and security practices of the payment provider used during checkout.

5. Download Access and Security

Purchased digital products are made available through a secure customer account area. Downloadable files are validated against completed purchases and may be subject to download limits, account controls, and activity tracking for security and licensing purposes.

6. Cookies and Similar Technologies

AudioHawg may use cookies, sessions, and similar technologies to maintain login sessions, improve functionality, support shopping cart behavior, protect forms, and enhance site security.

7. How We Share Information

We do not sell your personal information. We may share information only as necessary to:

• Process payments through third-party payment providers
• Send transactional or account-related emails
• Comply with applicable laws, regulations, or legal requests
• Protect the rights, property, and security of AudioHawg and its users

8. Data Retention

We retain customer and transaction information for as long as needed to operate the site, fulfill purchases, maintain business records, enforce site policies, resolve disputes, and comply with legal obligations.

9. Data Security

AudioHawg uses reasonable administrative, technical, and procedural safeguards to protect your information. However, no system can guarantee absolute security, and use of the site is at your own risk.

10. Your Choices

You may update certain account information by logging into your dashboard. You may also contact us regarding questions about your personal information, account access, or support-related concerns.

11. Children’s Privacy

AudioHawg is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will become effective when the updated version is posted on this page.